![]() If you need audio to play on both your TV and computer simultaneously, then you need to unmute the Elgato Game Capture HD software. If muting is on, you will see a red slash across your mute button. If this button has been selected, there will be no audio streamed or copied on your computer, even though you may hear the audio play on your pass-through TV. Verify the Elgato Game Capture Software is Not MutedĪt the bottom right-hand corner of the Elgato Game Capture HD software, there is a mute button. To fix this issue, ensure that both the red and white audio cables are firmly connected to both the video source as well as the A/V cable that connects to the Elgato Game Capture HD60. ![]() Check That the Cables are Properly ConnectedĪ simple, but often overlooked problem is that you could have connected S-video, composite or component connectors without the red or white analog cables connected. Choose Digital Output than pick Digital Stereo.ģ.Pick console settings and choose Audio.Boot up your Xbox console-ensuring that there is no disc in the tray.If you have the PlayStation connected to the device, verify that you have set up your audio output to Audio Input Connector / SCART / AV MULTI.įor the Xbox 360 with an HDMI connection, you can set up audio output by using the settings below: It is important to ensure that you have chosen the correct audio output options for the Elgato HD60 Pro. PlayStation, Xbox and other game consoles offer you various options to output your gameplay audio. Ensure That Your Game Console is Set to Output Audio The tool will give you clues to what could possibly be causing your issues and suggest a potential fix.Īdditionally, the tool will let you know if you have incorrectly installed software or hardware, or if you need to connect HD60 Pro drivers or native sound drivers. If you have perfect sound on your PC on other applications but still experience audio dropouts, distortions, or delays from the Elgato HD Pro 60, there is an audio troubleshooting tool that is built natively into Windows. Run the Windows Audio Troubleshooting Tool Here are some possible fixes you could try when you encounter an Elgato HD Pro 60 input problem on your Windows computer. When you try to stream your gameplay from your favorite game console, you could experience delays or a total dropout of sound or video. Though it may appear to be complicated, there is always a fix that can solve these audio issues or problems with the video quality.Īll you require is a systematic approach or some help from an online service like Driver Support. There could also be complete silence, despite the fact that your microphone appears to be live. With the default settings enabled, you may experience a delay between the time you speak into the microphone and the action appearing on the screen. With this device, you can stream your gameplay video and audio through third-party apps known as OBS (Open Broadcaster Software) and XSplit, if you are running a Windows system. Let’s examine the Elgato HD Pro 60 input problems and possible fixes for them. However, with this power, there are some catches: the device is infamous for its numerous video and audio input issues especially upon the first setup. It features a USB 3 connection and fast video processing that will let you stream your gameplay through capture software without having to rely on a pass-through signal. ![]() The Elgato HD Pro 60 is designed to be a simple solution for gamers who want to seamlessly stream gameplay onto online services like Twitch or upload Let’s Play videos to YouTube. The device can stream to the internet or record to your computer with minimal setup and through a convenient software interface. It will accept any type of unencrypted HDMI signal of up to 60 frames per second at 1080p resolution. The Elgato HD Pro 60 game capture fills this gap, as it can record your session for as long as you have space on your hard drive or cloud storage. If you have a long session of playing games, you can forget about recording your gameplay on your console due to these limitations. However, they are severely limited and not as powerful as a fully dedicated video and audio capture device. ![]() The PlayStation and Xbox have features that let players record and stream their gameplay. ![]()
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